Shipping policy
Processing and Shipping Time
All orders are processed within 1-3 business days (excluding weekends and holidays). Once processed, orders are shipped and typically delivered within 5-10 business days, depending on the shipping method and destination. You will receive a tracking number via email once your order has been shipped.
Shipping Rates and Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times are as follows:
* Standard Shipping: 5-10 business days
* Expedited Shipping: 2-5 business days
* International Shipping: 10-20 business days (varies by country)
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Destinations
We currently ship to domestic and international locations. However, certain countries or regions may have restrictions. If we are unable to ship to your location, we will notify you before processing your order.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website.
Lost or Delayed Shipments
If your package is delayed beyond the estimated delivery time, please contact us at goldenophir7@gmail.com, and we will assist you.
If your package is lost in transit, we will work with the shipping carrier to resolve the issue. However, we are not responsible for lost or stolen packages after they have been marked as delivered.
International Shipping and Customs
International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the buyer. Customs processing times may cause delays beyond our estimated delivery timeframe.
Address Accuracy
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrect or undeliverable addresses due to customer error. Returns and Exchanges
For information regarding returns, damaged items, or exchanges, please refer to our Return Policy. If you have any questions regarding shipping, please contact us at goldenophir7@gmail.com.